A Study on Green IT Enablers for Saudi
Arabian Consumer Purchasing Behaviour
Using Structural Equation Modelling
Sania Khan (1)
Mohammed Shahid Ahamed Khan
(2)
D. Ravinath (3)
(1) Sania Khan, Ph.D Scholar,
Gitam School of International Business
(GSIB)
GITAM University, India
(2) Mohammed Shahid Ahamed Khan, Sales
Manager - IT Infrastructure,
Computer Support House Company Ltd,
Riyadh, Kingdom of Saudi Arabia
(3) Dr. D. Ravinath, Associate Professor
Gitam School of International Business
(GSIB)
GITAM University, India
Correspondence:
Sania Khan
Gitam School of International Business
(GSIB)
GITAM University, India
Email: saniakhan05@gmail.com
Abstract
In the growing IT services and huge
investments on IT infrastructure procurement
in Saudi Arabia compared to other
GCC countries in Middle East, it was
identified fifteen enabling factors
relevant to socioeconomic and environmental
issues for corporate green IT purchasing.
This study attempts to validate and
test the interrelationships empirically
among these enablers using confirmatory
factor analysis and structural equation
modelling respectively with a survey
conducted in Riyadh, Kingdom of Saudi
Arabia. For this a hypothesised model
was proposed by postulating the impact
of key factors on consumers' green
purchasing behaviour. Results suggest
that the proposed model well fits
with the data and majority of the
hypothesised relations have positive
influence on green purchasing behaviour
except power consumption, performance,
e-wastage disposal, global warming
and eco-labeling and certifications
failed to support the study indicating
lack of awareness on these issues
among the consumers. This study contributes
for the industry, academia and also
Saudi government to formulate new
business strategies in promoting green
IT products and to develop new regulations
towards environment protection. Correspondingly
implications and future research directions
are also presented.
Key words: Structural Equation
Modelling, SEM, Consumer Purchasing
Behaviour, Confirmatory Factor Analysis,
Green Computing, Green IT Enablers,
Green Purchasing Behaviour, Sustainable
Procurement, Interrelationship Study.
Introduction
IT, being an integral part of every
organisation and also due to the growing
mergers and acquisitions and online
trading system has drastically increased
the IT infrastructure. The need to
operate IT equipment results in huge
power consumption, increased carbon
emissions and massive e-waste generation
consequently causing serious health
problems to human life which most
people don't realise. In fact all
of these problems are due to the disruptive
consumption pattern of the consumers.
Green IT which is synonymous to 'green
computing' or 'sustainable IT' has
been found to be an emerging area
in the present IT management and is
able to eliminate all these problems
and is also attracting the interest
of corporate IT buyers, IT vendors
and manufacturers. Green IT which
was introduced in 2007 has become
popular among developed countries.
Today though the green IT considerations
are beginning to have an importance
in consumer and business purchasing
decisions; the holistic approach of
green IT is not clear from the consumer
viewpoint to the present IT market.
Green IT was primarily researched
from the corporate perspective and
its influence on consumers' purchasing
behaviour is unknown so far. With
the absence of any existing model
that explains the impact of green
IT enablers on corporate consumers'
green purchasing behaviour, the present
study contributes in identifying the
key enabling factors and develops
them into a conceptual hypothesised
model to interpret the empirical interrelationships
among them and understand the impact
of those influencing factors on consumers'
green purchasing behaviour. This helps
to recognise the present purchasing
pattern of green IT products in Saudi
Arabian corporate firms with an informed
purchasing decision and also explains
how eco-friendly purchasing can help
in improving sustainable organisations.
This paper is organised into many
sections. The introduction is followed
by a brief review of literature on
green IT and consumer green purchasing
behaviour. The model development of
green IT consumer purchasing behaviour
and the formulation of hypotheses
are well explained below. The questionnaire
development, data collection and survey
conducted followed by pilot and main
study, are discussed. Further the
hypotheses testing and the results
of model fit followed by major findings
and discussions are documented. Finally
the inferences drawn from the study,
limitations and directions for further
research are presented at the conclusion
section.
Literature Review
Since 2007, Green IT has been found
to be a new area of research study
and has focused mainly from the corporate
view while consumer studies have been
given less importance (Velte et al.,
2008; Molla, 2008). As the term green
IT indicates green criteria related
to power consumption, e-waste disposals
and carbon footprints are expected
to have an impact on the purchasing
pattern of IT products too.
Most consumers realise their consumption
pattern have a direct affect on the
environment and have even changed
their consumption and production methods
(Christopher et al., 2008; Chan T.S.,
1996; and Noushin et al., 2010). Environmental
concern is not only valid for consumer
products but also applicable for industrial
products and services. In order to
reduce the impact of such industrial
products the European Union has established
the Kyoto protocol in 1997 for reducing
industrial carbon emissions worldwide
(Butner et al., 2008). From the research
study conducted by Gartner Inc., in
2007 it is recognised that IT industry
accounts for 2% of global warming
through its carbon emissions and advised
IT product manufacturers and vendors
regarding government restrictions
to reduce their carbon emissions and
hazardous substances during the production
process (Simon Mingay, 2007 and Hugh
Wareham, 2009). Most of the firms
trust embracing green IT initiatives
will widely address business sustainability
and hence implementing these policies
through CSR strategy in their operations
(Chandrasekhar Ramasastry, 2009) and
55% of European enterprises have already
positioned such strategies (nlyte
software, 2011).
Today IT data centers are seen as
major power consumers using 123,000
GWH all over the world and approximately
equal to the power consumed by a small
country like Poland (Koomey 2007;
Schmidt et al. 2009). It was observed
that power usage by such data centers
doubled between 2000 and 2005, and
again rose by 40% till 2010 indicating
by 2015 energy costs may be higher
than the equipment costs (nlyte software,
2011). Hence huge power consumption
with direct affect on environment
is a driving factor for green IT product
buying. The commonly used computing
equipment approximately consumes 62%
of whole ICT energy and 25% by business
communications infrastructure (Gartner,
2008). Since 1980 out of 25 billion
electronic products including computers
that are sold by the U.S have produced
2 million tons of e-waste where only
15-20% of them are found to be recycled
(Vetter and Creech, 2008; Poniatowski,
2009). Many developing countries like
India due to lack of proper consciousness
on green IT practices also generated
3.3 lakh tons of e-waste by 2007 and
reached 4.7 lakh tons in 2011 (Anand,
2009; Pinto, 2008; Noushin et al.,
2010). Office IT infrastructure with
70% of heavy metals and 40% of lead
are creating severe environmental
problems through unofficial dumping
procedures (Hobby et al., 2009). Despite
mitigating such problems green IT
also grants many economical benefits
during IT operations (Dubie, 2009;
and Castro, 2009). As such TCS provides
a visible evidence to the world by
various green IT initiatives in reducing
power usage by 12.5%, generating 76MWH
of solar energy, reusing of 1.5 cubic
meters of water, reducing paper and
printer cartridge usage by 28% and
67% respectively and putting down
carbon footprints by 2% in 2008 compared
to 2007 (Anand, 2009). The EPEAT product
registry in the U.S has a major potency
in providing superior energy efficiency
standards for green IT procurement
(Nordin, 2008). Today consumers and
corporate firms are recognising green
IT products with a genuine eco-labeling
system as modest methods in accurately
determining the ecological features
of ICT products (Christopher et al.,
2008; Hobby et al, 2009). Their attitude,
desire and intention are driving them
towards actual purchasing decisions
with considerable choice and demand
for such green products and not letting
them waste stream prematurely (Tim
Flannery, 2010; Robert and Nora, 2009;
Hobby et al., 2009). The present demand
for green electronic products is found
to be 47% and expected to grow to
88% in future and vendors are taking
an active part in guiding consumers
and promoting products with green
attributes (Grail Research, 2009;
Peter Jones et al., 2008). As of now
the market share for personal computers
with green attributes is estimated
to be 26.6% indicating green purchasing
can improve sustainable strategy in
an organisation's regular operations
(Schmidt et al., 2010; Hugh Wareham,
2009; Nathalie, 2010). Even this ecological
procurement has helped many firms
and changed two-thirds of consumers
during recession situations (Grail
research, 2009).
Among all the developed countries
South Korea has become the world leader
in addressing green technology issues
by strictly practicing legislative
policies, managerial leadership and
CSR commitments (Castro, 2009). Environmental
performance with greater energy efficiency
being the most common green criteria
for electronic products (William et
al., 2010) a wide array of such IT
products are being introduced which
can cut power usage up to 75%, carbon
footprints by 56%, operative performance
by 55%, saving commercial office space
by 47% (Hobby et al. 2009; Murugesan,
2008).
Pertaining to the green IT literature
there is found to exist many research
gaps, however this study attempts
to address and bridge some of those
gaps by examining the interrelationships
among the identified fifteen green
IT enablers.
Conceptual Model
And Hypotheses Formulation
To understand the influence of all
these green IT enablers on consumers'
green purchasing behaviour a conceptual
framework was developed based on the
hypothesised relations with some direct
and indirect effects on green purchasing
behaviour presenting the research
questions for the study as explained
below.
Environmental Consciousness
Green Purchase intention was found
to be the strong factor between green
consumer profile and their purchasing
behaviour. The varying levels of consumer
environmental consciousness initiates
consumers for such intention (Tahir
et al., 2011). Therefore the consumers
who are more eco conscious intend
to buy ecological products and services
to attain sustainability and be role
models for other customer groups (Roberts,
1996). As the past studies did not
provide any evidence in understanding
the relationship between environmental
consciousness and sustainable strategy,
it is intended to test relationships
between them and hence they are hypothesised:
H1: Environmental consciousness
will have a positive and direct effect
on sustainable strategy in improving
green purchasing behaviour.
Kyoto Protocol
The research conducted in understanding
consumer's environmental concerns
and their purchasing patterns provided
implication for the government policy
makers (Chan, T.S., 1996). Many studies
explored that the involvement of firms
green purchasing is positively associated
to their importance on environmental
regulatory agreements (Hokey and William,
2001). With the introduction of new
regulations by European Union on reducing
power consumption, e-waste disposals
and eco-labeled products many in the
corporate sector are making green
purchasing and found to have a positive
and direct association between them
both with the involvement of corporate
social responsibility (Tarig et al.,
2010; Hokey and William, 2001; Preuss,
2001). Controversy other empirical
studies proved there is no significant
association among these two (Zhu et
al., 2007a, b). Hence to understand
the relationship between the Kyoto
Protocol and corporate social responsibility
it is hypothesised as:
H2: Kyoto Protocol will have
a positive and direct effect on corporate
social responsibility.
Global Warming
IT industry being responsible for
2% of carbon emission, on an average
equal to annual pollution generated
by the airline industry (Simon Mingay,
2007) is the main cause of global
warming. Today United States, European
Union, China, India, and Russia are
found to be the five top most industrialised
countries in the world. So the consumers
who really think about environmental
pollution from product usage will
certainly show an interest in buying
green products (Ishaswini and Saroj,
2011). Therefore it is hypothesised
that:
H3: Global warming will have
a positive, direct effect on green
purchasing behaviour.
Corporate Social Responsibility
The green consumers who buy eco-friendly
products will also expect their vendors
and manufacturers to behave in the
same way. So the firms intend to stay
and work towards green initiatives.
Such a contribution of the firm to
the society is called corporate social
responsibility (Forte and Lamont,
1998). A research study on consumer
green purchasing gives evidence that
there is no relationship between corporate
social responsibility and green purchasing.
However there is a need to confirm
this relationship in context to green
IT products. Hence it is hypothesised:
H4: Corporate social responsibility
will have a positive effect on green
purchasing behaviour.
Power Consumption
Green IT products which consume less
power during IT operations are much
more beneficial in data center operations
also. It is understood these products
with better energy efficiency and
energy rating reduce power consumption
up to 75% and improve functional performance
up to 55% (William et al., 2010; Murugesan,
2008). However there is found to be
no empirical relationship between
power consumption and performance
of a green IT product. Therefore it
is hypothesised:
H5: Power consumption by green
IT products will have a positive direct
effect on product performance enabling
green purchasing behaviour.
E-Wastage Disposal
An empirical study on product eco-labels
indicated a positive and direct relationship
with consumer's green purchasing behaviour
showing importance on the environmental
information that is available on the
labels and resulted in reduced e-waste
disposal (Elham and Abdul, 2011).
The e-waste with heavy and rare material
will generate green house gases like
carbon dioxide and when disposed of
will increase the effect of global
warming on the earth (Sunil et al.,
2013). Even the research conducted
by the environmental protection agency
in USA confirmed that the core recycling
process also accounts for 7% to 10%
of disposal waste by weight and 33%
to 55% of emissions which is also
applicable to green products but in
a reduced manner when compared to
other conventional products (Bill
Smith et al., 2011). So it is understood
e-wastage disposal from green IT products
will also have less positive influence
on global warming which cannot be
expected to be zero. Hence it is hypothesised:
H6: E-wastage disposal will
have a positive effect on global warming.
Financial Benefits
Most of the business organisations
aim at making profits to get financial
returns. The green attributes of eco-friendly
IT products not only grant environmental
sustainability but also provide economical
sustainability indirectly through
reduced cost of power consumption,
less operations and maintenance cost
and minimised office space cost (Castro,
2009; Nagata and Shoji, 2005 and Dubie,
2009). Recognising such financial
benefits most of the corporate firms
are now moving towards green purchasing
in order to evaluate their business
in terms of cost benefit criteria
(Ann et al., 2006; Tarig et al., 2010;
Ravi et al., 2005). In this context
it is hypothesised to test if:
H7: Financial benefits from
green IT products will have a positive
effect on consumers' green purchasing
behaviour.
Eco-Labeling and Certifications
The product eco-labels like TCO, Blue
Angel, Energy Star and EPEAT certifications
are found to be the best way in identifying
the green products for both corporate
purchasers and individual consumers
as they protect the environment by
generating reduced carbon emissions
and dematerialising paperwork (Christopher
et al., 2008). Hence it is understood
there exists a positive association
between eco-labeling and consumer's
green purchasing behaviour and it
is hypothesised:
H8: Eco-labeling and certifications
will have a positive and direct effect
on green purchasing behaviour.
On the other hand there has been
found to be a substantial unawareness
of green IT products among IT professionals
and resulting in an increased volume
of e-waste (Noushin et al., 2010).
In fact the consumers are often confused
about eco-labels due to an incorrect
labelling system on the products.
Even though they read such eco-labels
it cannot be assumed that they understand
the meaning of those labels completely;
but these may result in e-waste disposal
too (Kangun and Polonsky, 1995; Morris
et al., 1995). With these alternating
research findings it is necessary
to confirm the relation between eco-labelling,
e-waste disposal and consumer green
purchasing behaviour. Therefore it
is hypothesised:
H9: Eco-labelling and certifications
will have a positive and direct relation
with e-wastage disposal.
Psychological Factors
Even though the consumers say they
want to behave ecologically, it is
not actually reflecting in actions
during purchasing. This is because
their desire and attitude is found
to be the weakest link between their
intention and actual purchasing behaviour
(Tim Flannery, 2010). So it is proposed
to test this relationship for green
IT products and it is hypothesised:
H10: Psychological factors will have
a positive and direct effect on consumer
demand and preferences to undertake
green purchases.
Corporate perception
Corporate consumer's environmental
consciousness alone is not enough
to reinforce them towards green purchasing
but their perception of green products
will also have a significant role.
Such a perception is found to be positive
on green IT products assisting them
to demand those products (Anand, 2009).
Another research study states despite
consumers' having a positive perception
on green products, green washing had
mislead them and did not influence
them in green purchasing (D'Souza
et al., 2006). In order to have a
confirmed statement it is intended
to test if:
H11: Corporate perception
of green IT products will have a positive
and direct effect on the consumer's
demand and preferences to undertake
green purchasing behaviour.
Performance
The green IT products are not only
identified as durable, energy efficient
but also seem to provide better IT
operational performance by reducing
the power consumption up to 75%, operational
cost by 73%, reducing carbon footprints
by 56%, improved performance by 55%
and saving office space by 47% (Hobby
et al., 2009; Murugesan, 2008). Despite
admirable product performance they
grant sustainability in terms of societal,
environmental and economical aspects
by no sooner entering into e-waste.
Such products cannot have a zero percent
impact on e-waste generation, however
they will have a moderate positive
affect. To understand this relationship
empirically between the two it is
hypothesised:
H12: Performance of eco-friendly
IT products will have a positive relationship
with e-wastage disposals.
Consumer Demand and Preferences
Green consumers do consider ecological
features of a product during their
purchasing. They, being major investors,
create demand for such products through
eco consciousness, attitude and intention
and it puts some pressure on vendors
to engage them in green initiatives
during product development (Molla
et al., 2009, Mulder, L., 1998; Paul
Schwarz, 2008; Peng and Lin, 2008).
Though the relation between consumer
demand and vendors is found to be
positive for general green products,
it is important to test it in green
IT context also. Hence it is hypothesised:
H13: Consumer demand and preferences
will have a positive and direct effect
on the market players in undertaking
green purchasing behaviour.
Market Players
The present demand for green electronic
products is 47% and still expected
to grow to 88% in future with firms
delivering products in line with customer
demands (Grail Research, 2009). Among
252 IT professionals 32% believe green
IT products are very essential and
60% state such products can be neither
ignored nor so important (Paul Schwarz,
2008; Jerome et al., 2011). So the
increasing demand of green IT products
must be produced innovatively meeting
green criteria as per the customer's
expectations. Also some marketers
claim they offer many essential techniques
and correct the consumers towards
green purchasing by changing their
beliefs and attitudes and suggest
to them sustainable goals (Peter Jones
et al., 2008). Hence it is hypothesised
to test:
H14: Market players will have
a positive and direct effect on consumers'
green purchasing behaviour.
Sustainable Strategy
The new regulations set up by the
government advised the industries
to strictly consider the affect of
their daily operations on the environment
or else they will need to pay carbon
taxes consequently. Hence most of
the industries are driven by undertaking
green purchasing towards developing
a sustainable strategy for the business
to survive for at least for the near
future (Hugh Wareham, 2009). So it
is hypothesised:
H15: Sustainable strategy
will have a positive and direct effect
on green purchasing behaviour.
Provided with the hypothesised relations
the proposed model is presented in
Figure 1.
Click here for Figure
1: Model of Consumers' Purchasing
Behaviour of Green IT Products Showing
Hypothesised Relations
Survey Method
To test the proposed model empirically
a survey was conducted using a structured
questionnaire.
Questionnaire Instrument and Data
Collection
A well developed questionnaire on
a five-point Likert scale with 1 as
'strongly disagree', 3 as 'neutral'
and 5 as 'strongly agree' was verified
by 10 academic experts and corporate
respondents respectively for the clarity
and correct meaning of the words used,
ensuring that all the measures are
relevant and applicable contextually
for the study without any ambiguity.
All the fifteen constructs were structured
with minimum three to six sub questions,
representing totally 61 items.
As this study is intended to further
the understanding of corporate green
IT product purchasing in Saudi Arabia,
the data was collected from a total
of 272 firms in Riyadh out of which
82% are private sector and due to
the maintenance of high confidentiality
in procurement matters only 18% of
the firms were observed to be public
sector. The questionnaire was administered
by e-mails followed by telephone calls
and also in a personal visit from
more than 1500 respondents across
different industries. The profiles
of the respondents are from IT infrastructure
staff, purchasing departments and
C-level executives as they involve
primarily in procurement decision
making. However the primary data was
able to collect from 748 respondents
out of which only 716 were found to
be complete and useful for further
data analyses.
By conducting Little's MCAR test using
SPSS it was found the data is missing
completely at random. However the
missing data is less than 5% and hence
we deleted them by case wise instead
of conducting some data imputation
methods (Tabachnick and Fidell, 2001).
Further, as the structural equation
modeling uses maximum likelihood method
in estimating the parameters it is
imperative to check the data for outliers
and normality conditions (Hair et
al., 1998 and Tabachnick and Fidell,
2001). The univariate outliers are
assessed by using SPSS and multivariate
outliers using Mahalanobis distance
statistics D2 which ultimately identified
six outliers and resulted with 710
useful data sets after their deletion.
Skewness and kurtosis being the two
facets in determining the normality
conditions ranged between -2 and +2
indicating the data is distributed
normally (Tabachnick and Fidell, 2001).
Pilot Study
To check for the reliability conditions
and identify the poorly performing
items, a pilot study was conducted
by considering 50 responses. The results
presented the acceptable range of
both item-to-total correlations above
0.3 (Spector, 1992) and the Cronbach
coefficient alpha more than 0.70 (Nunnally,
1978) indicating no deletion of any
items from the data. Hence the analysis
was proceded for main study.
Main Study
The descriptive statistics in the
main study were presented by calculating
the mean score and standard deviation
for all the 61 items. The item-to-total
correlation as a measure of correlations
between each item and the total score
of the scale were above 0.3 (Spector,
1992) and Cronbach alpha measuring
the internal consistency of each construct
ranging between 0.920 and 0.992, which
is well above 0.7 (Nunnally, 1978)
indicating good reliability conditions.
In order to establish the construct
validity and confirm the factor structure
of each item both the exploratory
and confirmatory factor analysis were
conducted.
Results of Exploratory Factor
Analysis
The exploratory factor analysis of
consumers' purchasing behaviour of
green IT products was conducted by
using SPSS as presented in Table 1.
All the items were subjected to principal
component analysis with varimax rotation
method and only the items with factor
loadings more than 0.55 representing
the correlation between the items
and its underlying construct and a
cross loading less than 0.45 were
considered valid on each construct
(Hair et al., 1992). All the items
were loaded on the constructs on which
they were hypothesised and extracted
into fifteen factors depending on
the Eigen value greater than one explaining
enough total variance each representing
a unique factor. KMO as a measure
of sampling adequacy was observed
to be 0.868 and with a significant
Bartlett's test of sphericity verified
the factorability conditions. Exploratory
factor analysis was considered as
a preliminary attempt and does not
focus on advanced test of validity.
To address this issue confirmatory
factor analysis was conducted to confirm
the factor structure established by
exploratory factor analysis.
Results of Confirmatory Factor
Analysis
Before making any attempt to analyse
the full structural model, a preliminary
step to test the validity of measurement
model through confirmatory factor
analysis was conducted. The factor
loadings of all the indicators in
measurement model were above 0.70
(Hair et al., 1998). By observing
the squared multiple correlations
greater than 0.50, standardised residual
covariance less than 2.58 (Joreskog
and Sorbom, 1988) and modification
indices, the initial measurement model
was modified (Hair et al., 2006).
However the measurement model with
minor modification was found to fit
the data well and obtained X2
1.639 at p < 0.001 while the other
fit indices were GFI=0.904; AGFI=0.890;
TLI, NFI and CFI, all well above 0.95
(Hu and Bentler, 1999) and RMSEA,
RMR and SRMR are 0.030, 0.005 and
0.0143 respectively. Convergent and
discriminant validity represents two
aspects in determining the construct
validity. The factor loadings, composite
reliability (CR) of each construct
were above the upper threshold value
of 0.70 and average variance extracted
(AVE) are also above 0.5. Hence the
good factor loadings and CR value
greater than AVE provides evidence
of convergent validity (Fornell and
Larcker, 1981; Bagozzi and Yi, 1988).
The AVE analysis of the measurement
model, by comparing the square root
of AVE of each latent factor with
the standard correlation coefficient
between the two constructs as represented
in below Table 2 demonstrates the
fulfillment of discriminant validity
test.
Click here for Table
1: Rotated Component Matrix
Click here for Table
2: AVE Analysis and Factor Correlations
among Constructs
Hypotheses Testing and Overall
Model Fit
The hypothesised model with fifteen
paths predicting green IT products
consumer purchasing behaviour was
tested using structural equation modeling.
The structural model was found to
be reasonably fit with the observed
data. However the structural model
with very weak to strong relationships
is well fitted with the data as shown
in Figure 2. The
X2
statistics is highly
sensitive to large sample size (Joreskog
and Sorbom, 1989) so the X²/df
(relative chi-square value) was observed
as 2.328 at p < 0.001 which fell
below the recommended value of 0.30.
The GFI and AGFI were reported to
be 0.852 and 0.840 respectively falling
within the acceptable range where
other fit indices such as CFI, TLI
and NFI are above 0.95 (Hu and Bentler,
1999) also RMSEA and RMR were 0.043
and 0.041 respectively.
Click here for Figure
2: Final Structural Model for Green
IT Consumers' Purchasing Behaviour
Findings And Discussions
A total of fifteen hypothesised path
relations were tested, out of which
twelve paths were supported and the
other three paths due to their insignificant
values were not supported by the study.
Enabler sustainable strategy was found
to be the highest predictor of green
purchasing behaviour and power consumption,
performance, global warming, e-wastage
disposal and eco-labeling and certifications
observed to have no significant affect
on green purchasing. It is assumed
consumers possess lack of awareness
on these issues. The rest of the enablers
also showed very weak to weak associations
between them as hypothesised and also
on green purchasing behaviour indicating
there need to put a lot of effort
in educating the consumers about eco-friendly
purchasing. The structural model identified
60% of very weak, 6.7% of weak, 6.7%
moderate, 6.6% strong and 20% of insignificant
relationships. The overall model has
explained 46% of variance in green
purchasing behaviour. The consumers
who are well educated and employed
in a managerial role understand the
real meaning of sustainability and
are interested in green purchasing.
Also 7.3% of manufacturing, 6.9% of
construction, 6.6% of IT/ITES, 5.2%
of educational and 4.5% of healthcare
industry's respondents stated they
already implemented green IT initiatives
and preferring green IT products during
their procurement process.
Implications
As the green IT marketing studies
were found to be very few, this study
provides significant inferences for
both academia and industry who works
in the green IT area. As some factors
show insignificant affect on green
purchasing it is recommended to conduct
awareness programs by Saudi firms
or by local government to educate
its corporate consumers to maximise
the utilisation of available resources.
Finally this study helps the marketers
in identifying corporate consumers
who are interested in green IT product
purchasing and assists them in innovating
such products by giving due consideration
to the customer values. However it
is inferred the green purchasing currently
is found to be a niche market with
a wide scope to improve in the near
future.
Limitations
The study attempted to understand
the consumers' green IT product purchasing
behaviour so these results may not
be applicable to other green products,
but are not limited to any electronic
products. Due to the cultural barriers
of gender classification at work,
the majority of the IT respondents
were found to be males and the study
could not present gender wise green
purchasing behaviour. To maintain
the time frame of the study only the
central part of Saudi Arabia was considered
and also the public sector, to keep
the confidentiality in their procurement
matters did not actively participate
in the study.
Scope for Further
Research
A detailed review on green IT literature
identified many research gaps, however
this study attempted to address some
of them. Despite green IT being an
emerging study in IT management there
is found to be no much evidence of
consumer studies in this area indicating
there is much more to explore. However
some recommendations were provided
as the scope for future research.
Other studies by adding or deleting
appropriate enablers in the present
model can be conducted in other parts
of the world to confirm these research
findings. Similar study can also be
conducted by considering barriers
for green IT product purchasing to
know what factors are inhibiting consumers
from purchasing green IT products.
A study on cost-benefit analysis of
green IT products can assist consumers
and industries to realise the benefits
of these products and reinforce them
towards green purchasing. By classifying
these fifteen enablers under socioeconomic
and environmental standards, a study
on multi criterion weightages can
be conducted to give the rankings
for each factor based on their priority.
As the consumer purchasing behaviour
is dynamic in nature, a system dynamics
modelling study can be conducted to
understand the behaviour of these
enablers over time and assist the
policy makers and green IT product
innovators in taking appropriate decisions.
Also any research approach suggesting
the best marketing strategy can be
undertaken to grab the green IT consumers.
List of abbreviations
AGFI Adjusted Goodness of Fit
Indices
AMOS Analysis of Moment Structure
AVE Average Variance Extracted
CDP Consumer Demand and Preferences
CFI Comparative Fit Index
CPER Corporate Perception
CR Composite Reliability
CSR Corporate Social Responsibility
ECOLC Eco-Label and Certifications
ENVC Environmental Consciousness
EPEAT Electronic Product Environmental
Assessment Tool
EWD E-Wastage Disposal
FB Financial Benefits
GFI Goodness of Fit Indices
GPB Green Purchasing Behaviour
GW Global Warming
KYPL Kyoto Protocol
MKTP Market Players
NFI Normed Fit Index
PCON Power Consumption
PER Performance
PSYF Psychological Factor
RMR Root Mean Square Residual
RMSEA Root Mean Square Error
of Approximation
SPSS Software Package for Social
Sciences
SRMR Standardised Root Mean
Square Residual
SSTG Sustainable Strategy
TCO Tjänstemännens
Central Organisation
TLI Tucker Lewis Index
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