Islamic Spirituality, Organizational
Commitment, and Organizational Citizenship
Behavior: A Proposed Conceptual Framework

Djafri
Fares (1)
Kamaruzaman bin Noordin (2)
(1)
Department of Shariah and Management,
Academy of Islamic Studies, University
of Malaya, Kuala Lumpur, Malaysia.
(2) Department of Shariah and Management,
Academy of Islamic Studies, University
of Malaya, Kuala Lumpur, Malaysia.
Correspondence:
Djafri
Fares
Department
of Shariah and Management, Academy
of Islamic Studies,
University of Malaya, 50603 Kuala
Lumpur, Malaysia
Tel:
+60102187871; Fax: +603-79676140
Email: fares@um.edu.my

Abstract
Despite the number of studies
conducted on the concept of spirituality
in the workplace, the benefits of
workplace spirituality within organizations
and the associated effects to outcome
and performance level, there have
been very few research attempts focusing
on the religious aspects of spirituality.
As such, the present study aims to
improve employees' performance by
introducing the construct of Islamic
spirituality in the workplace and
explore its contribution to the overall
development of modern organizations.
This study proposes a theoretical
framework of Islamic spirituality
within the workplace and looks at
the effect of Islamic spirituality
to predictive employee behavior, with
particular emphasis on organizational
commitment and organizational citizenship
behavior (OCB). This research concludes
with a call for researchers to empirically
examine the link between Islamic spirituality,
organizational commitment, OCB, and
job performance. This contribution
to the body of existing literature
aims to strengthen empirical research
on the relationship between these
constructs.
Key words: Islamic spirituality,
Spirituality in the Workplace, Organizational
Commitment, Organizational Behavior
Citizenship

Introduction
Organizational behavioral science
has been a focal point for at least
three decades. We are now in the new
millennium and there are still significant
human resource problems encountered
by organizations and industries. Human
resource researchers are still exploring
and grappling with employee-related
problems, which decrease performance
level and reduce organizational performance
(Achour 2012). In these decades, managers
were preoccupied with restructuring
their organizations to improve employee's
performance and enhance productivity
to meet the competitive challenges
in their international markets, and
satisfy the quality expectations of
their customers (Luthans 2005). Today,
corporate organizations continuously
spend billions of dollars to enhance
employee work performance, and enable
employees to attain the organizational
objectives and targets. It is widely
recognized, employee work attitude
and service performance are key factors
to attain business goals, achieve
peak performance and establish a competitive
advantage (Karatepe & Sokmen,
2006).
A number of studies support the claim
that; workplace spirituality exercises
a significant impact on personal attitudes
and plays a major role in overcoming
the problems that many organizations
face, such as organizational commitment,
poor work performance and lack of
job satisfaction (Ahmadi, Nami, &
Barvarz, 2014; Gupta, Kumar, and Singh,
2014; Emmons, 1999). The emergence
of spirituality in the workplace was
introduced by Greenleaf (1991) in
his essay "The servant as Leader".
Since then, the topic of spirituality
in the workplace has become very popular,
studied by many prominent scholars,
included in many management books
and recognized by many popular journals
(Gupta et al., 2014). Although, the
importance of spirituality in the
workplace is recognized more readily
today, it is however, still in its
formative stages of research, which
is the reason why there is no widely
accepted definition of spirituality
at work.
The practice of spirituality already
exists in the business sector. For
instance, corporations like IBM and
Microsoft introduced several training
programmes and workshops including
spiritual lecture sessions, as previously,
employees' felt a lack of spirituality
(Gupta et al., 2014). Rego and Pina
e Cunha (2008) mentioned that when
an employee feels involved in a richly
spiritual organizational climate,
they become more effectively attached
to their organizations, experience
a sense of loyalty and act in a more
engaged and collaborative manner.
Thus, an employee develops a psychological
attachment to the organization and
becomes more committed and productive
within their organization. Moreover,
several studies have been conducted
on the concept of spirituality in
the workplace, and the benefits of
workplace spirituality on an organization's
outcomes and performance levels. These
studies proved that companies who
respect spirituality in the workplace
tend to exemplify commitment and productivity
amongst employees (Ashmos & Duchon,
2000; Giacalone & Jurkiewicz,
2003; Gupta et al., 2014; Harrington,
Preziosi, & Gooden, 2001; Lee,
Sirgy, Efraty, & Siegel, 2003;
Milliman, Czaplewski, & Ferguson,
2003; Rego & Pina e Cunha, 2008).
Furthermore, spirituality improves
and sustains human wellbeing, which
leads to satisfaction, harmony between
staff and as a consequence, tends
to exemplify OCB (organizational citizenship
behavior) (Avey, Wernsing, & Luthans,
2008; Krishnakumar & Neck, 2002;
Miles, Borman, Spector, & Fox,
2002). According to Pawar (2009),
workplace spirituality is considered
as a great precursor for organizational
citizenship behavior (OCB), which
improves human wholeness, and subsequently
enhances organizational performance.
Despite the number of studies that
have been conducted on the concept
of spirituality in workplace, and
the benefits of workplace spirituality
on personal attitude, behavior, organizational
outcome and performance level (Ashmos
& Duchon, 2000; Giacalone &
Jurkiewicz, 2003; Harrington et al.,
2001; Lee et al., 2003; Milliman et
al., 2003), seldom has research been
attempted from a religious perspective
(Kamil, Ali Hussain, & Sulaiman,
2011). It is important to note that
most of these studies have been addressed
from a western value system, which
may not necessarily be congruent with
the very religious nature of Islamic
spirituality (Kamil et al., 2011).
Fernado (2005) as seen in Tsafe and
Abd Rahman (2014) claimed that the
practice of workplace spirituality
in the non-Christian and non-western
setting remained unaddressed and sparse.
Therefore, this research aims to propose
a theoretical framework of spirituality
from the Islamic management perspective,
enrich the understanding of the Islamic
spirituality in the workplace phenomenon
and define its contribution to the
overall development within a modern
organization.
Literature Review
According to Markow and Klenke (2005)
there are more than seventy definitions
of spirituality. However, most of
these definitions acknowledge that
spirituality at work involves a sense
of wholeness, connectedness at work
and deeper values. Karakas (2009)
stated that "spirituality"
comes from the Latin word "spiritus"
or "spiritualis" that means
breathing, breath, air, or wind (Merriam-Webster).
Spirit is also defined as "an
animating or vital principle held
to give life to physical organisms"
(Merriam-Webster). Mitroff and Denton
(1999) define spirituality in the
workplace as the desire to find one's
ultimate purpose in life, develop
a strong connection between either
coworkers or other people associated
with their work, and have consistency
between one's core belief and the
values of their organization. In addition,
spirituality has been also defined
as; "the relationship of the
human person to something or someone
who transcends themselves" (Bullis,
1996, p. 2), "devotion to the
immaterial part of humanity and nature"
(Barker, 1995, p. 363), "the
human search for purpose and meaning
of life experiences" (Sheridan
& Hemert, 1999, p. 129), "a
relationship to force greater than
oneself" (Netting, Thibault,
& Ellor, 1990), "the essence
of the individual" (Carroll,
1997, p. 27), "one's basic nature"
(Carroll, 1998, p. 2), "the unique
inner search for fullest personal
development through participation
into transcendent mystery" (Delbecq,
1999, p. 345), "
the recognition
that employees have an inner life
that nourishes and is nourished by
meaningful work that takes place in
the context of community" (Ashmos
& Duchon, 2000, p. 137). In these
definitions, spirituality can be viewed
as a multifaceted and elusive concept
and it is difficult to clearly define
a common definition of spirituality
in workplace (Karakas, 2009). In other
words, this review of literature determines
that there is no single agreed-upon
definition of the term spirituality
amongst those who conduct research
in this field. However, the common
ground between these different definitions
is that spirituality is about living
in connection with others and a supreme
power (Tischler, Biberman, & Mckeage,
2002). Summarizing the aspects of
preceding definitions, the following
definition has been formed: Spirituality
in the workplace can be described
as; the effort to find one's ultimate
purpose and meaning of life, that
should allow individuals to align
their beliefs and values with the
values of their organization, through
developing a strong relationship with
one another in their workplace, and
experience with the supreme power.
Islamic Spirituality
Islam sees spirituality as the linking
of actions to the fundamental purpose
of life. For instance, a Muslim's
purpose of life is to worship Allah
(Qur'an, 51:56). Spirituality connects
the actions of an individual to the
purpose of their life (Adnan Khan,
2009)1.
Nasr (1987) defines Islamic spirituality
as the presence of a relationship
with God that affects the individual's
self-worth, sense of meaning, and
connectedness with others and nature.
The relational quality of spirituality
is understood to be a core theme of
Islam that comprises beliefs, rituals,
daily-living behaviors, and knowledge.
Similarly, adherence to the set of
Islamic rituals and codes results
in an individual's striving to become
closer to God and find personal worth
and actualization (Khodayarifard et
al., 2013). Mohsen (2007) defines
Islamic spirituality as a concept
that is embedded in piety (taqwa).
The concept of taqwa has been
interpreted in many ways. According
to Al-sharawi (2004), Taqwa
means to avoid Allah's punishment
by doing what he commands and keep
away from doing what he prohibits.
Mohsen (2007) and Kamil et al. (2011)
categorized Taqwa into two
components, that is, spirituality
and responsibility. In this study,
we focus only on Islamic spirituality
in the workplace phenomenon and its
contribution to the overall development
of modern organizations.
Religious worship, such as prayers,
fasting, charity, and pilgrimage are
set to enhance the Muslim relationship
with God and with society; otherwise
these would become empty rituals devoid
of value (Al-Ghazali, 2004). All of
these religious rituals are set to
the advantage of worshippers and their
acquisition of the highest states
of spiritual and physical fitness
(Ibrahim, 1997). In line with this
contention, Hawa (2004) suggests that
spirituality cannot be maintained
unless all of the religious rituals
of fasting, pilgrimage (haj)
and charity (zakah) are observed
regularly. Muslims are commanded to
conduct these rituals which provide
them with daily, weekly and yearly
nourishment for their spirits, and
strengthen and renew their beliefs
whilst cleansing their hearts from
the stains of sins and impurity (Grine,
Fares, & Meguellati, 2015). The
definition shared by both Al-Ghazali
(2004) and Hawa (2004) also implies
that physical appearance, financial
status, or ethnic background are irrelevant
to the worth or effective value of
spirituality; rather, it is the inner
purity from sins and submission to
God that counts in the field of spiritual
devotion and discipline. To substantiate
her view, in her book (The clarity
in the purification of the souls),
Hawa (2006) argued that the purification
of the soul is maintained by performing
religious rituals such as prayers,
charity, fasting, pilgrimage, and
reading the Qur'an. Recitation of
the Qur'an is a significant means
of enlightening the spirit; by contemplating
its meaning offers support, simultaneously
motivates Muslims to cope effectively
with life problems and further enhances
the quality of their decision making
(Achour, Grine, Mohd Nor, & MohdYusoff,
2014). Summarizing the aspects of
previous definitions, the operational
definition of Islamic Spirituality
for this research is the presence
of a relationship with God that comprises
belief, performing religious rituals,
living a lifestyle that is in line
with Islamic rules and principles,
which enhance a relationship with
God and society.
People often confuse between the concept
of spirituality and religions (Dialmy,
2001; Zinnbauer, Pargament, &
Scott, 1999, Gupta et al. 2014). Traditionally,
spirituality has been linked with
religion, but more contemporary views
of spirituality are described as being
humanistic and secular (Penman, 2012).
For example, religion has been conceptualized
as "a search for the significant
in ways related to the sacred"
(Pargament, 2002, p. 169), "the
external definition of faith"
(Joseph, 1988, p. 444), "an organized
set of beliefs and practices of a
faith community" (Furman &
Chandy, 1994, p. 21), "believing"
(Gotterer, 2001, p. 188), and the
"acceptance of a particular set
of beliefs and ethics" (Cascio,
1998, p. 524). Badrinarayanan and
Madhavaram (2008) determined several
differences between spirituality and
religiosity. According to them, spirituality
is a highly appropriated topic to
be discussed in the workplace compared
to religiosity, it is a broader concept
that represents belief and values,
and it has a strong theoretical and
empirical support for a connection
between spirituality and ethics compared
to religiosity which has an unclear
relationship between religion and
ethics. Similarly, Gupta et al. (2014)
mentioned that spirituality has a
strong hypothetical and empirical
substantiation compared to religiosity.
Osman-Gani, Hashim, and Ismail (2013)
examined the impact of religiosity
and spirituality on employee performances
within a multi-cultural and multi-religious
organization. Their findings revealed
that the coefficient of spirituality
is higher than religiosity, which
indicates that better spiritual condition
influences employees more to achieve
a better performance compared with
ritual activity performed.
Depending on an Islamic perspective,
Rulindo and Mardhatillah (2011) state
that the main difference between the
western and Islamic perspectives vis-à-vis
spirituality is the very position
of spirituality toward religion. According
to the Western perspective, some argue
that spirituality is rooted in religion
while others separate spirituality
from religion. In Islam however, al-Ghazali's
famous work Revival of Religious Sciences
(Ihya 'Ulum al-Din) believes
that spirituality (ruhaniyyah)
generates belief and faith for religion.
In line with this contention, Hawa
(2004) suggests that spirituality
cannot be maintained unless all religious
rituals of prayer, fasting, pilgrimage
and zakat are observed regularly.
In essence, people perform religious
rituals to achieve personal satisfaction,
happiness, improve their performance,
increase their job commitment, enhance
work satisfaction, improve their focus,
balance and concentration, whilst
sustaining their health and well-being.
1. http://www.khilafah.com/index.php/concepts/belief/5660-islam-and-spirituality-
Organizational
commitment
Organizational commitment is one of
the most widely examined variables
in the literature. This broad interest
is perhaps owing to the effect of
organizational commitment on attitudes
and behaviors such as; intention to
leave, turnover, organizational citizenship
behaviors, attitudes towards organizational
changes and maintaining a high level
of performance in an organization
(Allen & Meyer, 1996, 2000; Meyer
& Herscovitch, 2001).
The concept of organizational commitment
has been defined in many ways. Mowday,
Steers, and Porter (1979) defined
organizational commitment as the relative
strength of an individual's identification
and involvement within an organization.
Organizational commitment is the extent
to which the employee's goals and
values are in alignment with the organization's
values and norms (Mowday et al., 1979;
Sanders III, Hopkins, & Geroy,
2005). According to Bielby (1992)
commitment is "an attachment
that is initiated and sustained by
the extent to which an individual's
identification with a role, behavior,
value, or institution is considered
to be central among alternatives as
a source of identity" (p. 284).
Organizational commitment is an individual's
psychological attachment to an organization
that decreases the likelihood that
the employees will leave the organization
(Meyer & Allen, 1991).
Meyer and Allen (1991) developed one
of the most-cited measurement models
of organizational commitment. This
model has been conceptualized into
three general components: Affective,
continuance, and normative commitment.
Meyer and Herscovitch (2001) stated
that the component of commitment is
different from one to another and
the key differences were in the mind-set
presumed to characterize the commitment.
Organizational
Citizenship Behavior
Organizational citizenship behavior
(OCB) is considered as one of the
most widely studied topics in organizational
behavior research (Kim, 2011; Organ,
1988; Podsakoff & MacKenzie, 1997;
Smith, Organ, & Near, 1983). According
to Podsakoff and MacKenzie (1997),
organizational behavior citizenship
has become more widespread among scholars
and managers which stems from the
belief that these behaviors enhance
and boost organizational effectiveness.
Podsakoff, MacKenzie, Moorman, and
Fetter (1990) advocated that OCB significantly
correlates to employee performance
and organizational effectiveness.
Vigoda and Golembiewski (2001) noted
that OCB is considered an important
aspect for developing service quality,
general outcomes in public organizations,
effectiveness, fairness, and thus
creates a healthy organization climate.
According to Organ who is considered
to be the first scholar who attempted
to measure the construct of OCB and
contributed to the literature, OCB
effectively attributes financial and
human resources, as well as effectiveness
in an organization. OCB is also defined
as "individual behavior that
is discretionary, not directly or
explicitly recognized by the formal
reward system, and in the aggregate
promotes the efficient and effective
functioning of the organization"
(Organ, Podsakoff, & MacKenzie,
2006, p. 3). In other words, OCB includes
volunteering for tasks, going above
and beyond the call of duty, adherence
of rules and procedures of the organization,
maintaining and developing a positive
attitude, making sacrifices, and helping
co-workers.
Scholars have used many terms to describe
organizational citizenship behavior
such as contextual performance (Motowildo,
Borman, & Schmit, 1997), prosocial
organizational behavior, organizational
spontaneity, and extra-role behavior
(LePine, Erez, & Johnson, 2002).
Motowildo et al. (1997) noted that
contextual performance behaviors are
not part of the employee's job description,
and not financially rewarded. Contextual
behaviors involve self-discipline,
persistence, and willingness to exert
effort and go beyond the call of duty
(Van Scotter, Motowidlo, & Cross,
2000). Despite the fact that OCB can
improve organization performance and
effectiveness, the formal organizational
reward system does not recognize the
behavior (Chiang & Hsieh, 2012).
In fact, accumulated occurrences of
displayed OCB are usually assumed
to benefit the performance of organizations
(Organ et al., 2006; Podsakoff, MacKenzie,
Paine, & Bachrach, 2000).
Relationships
among constructs
As mentioned above, workplace spirituality
values have emerged as a new perspective
to enhance individuals in various
ways, including ethical choices, strategic
decision-making, and enhancing employee
performance and effectiveness. This
section reviews the previous studies
on the relationship between spirituality
in workplace, organizational commitment,
and OCB.
Workplace spirituality
and organizational commitment
Despite the mushrooming research on
organizational commitment predictors
and antecedents, the role of spirituality
in the workplace on organizational
commitment has yet to be determined.
The research relating to spirituality
in the workplace is only now starting
to move from a conceptual phase to
an empirical phase (Gupta et al. 2014).
A number of studies investigate the
relationship between workplace spirituality
and employee satisfaction, organizational
performance, and organizational commitment
(Asmos and Duchon, 2000; Milliman
et al., 2003; and Tischler et al.,
2002). Rego and Pina e Cunha (2008)
explored the impact of spirituality
in the workplace and organizational
commitment of employees. Their findings
suggest that, employees seem to display
and develop higher and stronger effective
and normative commitment compared
to continuance commitment when they
feel a stronger presence of spirituality
in the organization. In addition,
when employees experience a sense
of community with their colleagues
and feel engaged in spiritual organizational
climates, they become more effectively
attached to their organizations, experience
sense of loyalty, and act in a more
engaged and collaborative manner.
Thus, employees develop psychological
attachment to the organizations and
become more committed and productive
to their organization. Milliman et
al. (2003) explored the relationship
between workplace spirituality and
employee work attitude. The study
found that the spirituality dimensions
of: meaningful work (t-value= 4.86,
p < .001); sense of community (t-value=
4.36, p < .001); and alignment
of values (t-value= 5.83, p < .001)
were significant and positively related
to the organizational commitment of
the individuals. The study indicates
that the high level of spirituality
in the workplace practiced by employees
will lead to a positive impact on
employee work attitudes and ultimately
the effectiveness of the organization.
Another interesting study by Mat Desa
and Koh Pin Pin (2011) examined the
impact of workplace spirituality on
affective commitment. The study shows
that employees who possess the sense
of enjoyment and joy at work will
naturally be affective and committed
to the organization. Moreover, the
authors suggest that organization
and employers should pay extra attention
to their employee's spiritual feelings,
and encourage them to engage in the
corporate activities such as corporate
social responsibilities and green
projects that will enhance and develop
their inner life and sense of community.
In the same way, Chawla & Guda
(2010) examined the relationship between
spirituality in the workplace, organizational
commitment, job satisfaction, and
a propensity to leave. The result
alluded to a positive association
between workplace spirituality, organizational
commitment and job satisfaction. Suleiman,
Ismail, Nor, & Long (2012) examined
the impact of workplace spiritually
on academicians' organizational commitment
particularly normative commitment.
The study reported that all the five
dimensions of spirituality in the
workplace were found significantly
and were positively associated with
normative commitment. Therefore, academicians
who practice and value spirituality
in their workplace, are more likely
to exhibit positive normative commitment.
Gupta et al. (2014) examined the effect
of workplace spirituality on job satisfaction.
The result showed a positive relationship
between all the dimensions of spirituality
in the workplace and job satisfaction.
Pawar (2009a) investigated the influence
of workplace spirituality and individual
spirituality on three work attitudes;
namely, job satisfaction, job commitment,
and job involvement. His findings
show a significant positive correlation
between spirituality in the workplace
and the three work attitudes, whereas
an insignificant relationship was
found between individual spirituality
and work attitudes.
Spirituality
and OCB
The concept of OCB has recently received
significant attention among researchers
and is recommended for further examination
(Milliman et al. 2003). Amongst the
earliest researchers who have studied
the association between workplace
spirituality and OCB is (Tepper, 2003).
In his work, he proposes spirituality
in workplace as an antecedent to employees'
OCB. He pointed out that spiritual
employees, who have greater meaning
and purpose in their work tend to
perform and exemplify frequent acts
of OCB. Kazemipour and Mohd Amin (2012)
stated that one of the dimensions
of spirituality, which is connectedness
and interaction between employees
and their co-workers at work, increases
employee's sympathy, eventually strengthens
relationships and improves behavior
amongst employees. They add that practicing
emotional and physical spirituality
within the workplace helped employees
to build a good and strong relationship
with co-workers and they experienced
a sense of alignment between their
values and organization's values and
norms, which sequentially stimulated
them to enjoy their work and find
fulfillment. In addition, workplace
spirituality is considered as a greater
precursor of organizational citizenship
behavior, which improves human wholeness
(Krishnakumar & Neck, 2002), encourages
employees to be happy (Giacalone &
Jurkiewicz, 2003), and subsequently
make employees perform extra role
behavior and enhance organizational
performance (Pawar, 2009; Rego &
Pina e Cunha, 2008). Besides that,
employees who help colleagues and
members of an organization are respectful
to others and lean towards displaying
more acts of OCB (Avey et al., 2008).
Kutcher, Bragger, Rodriguez-Srednicki,
& Masco, (2010) investigated the
relationship between religion and
OCB as well as the relationship between
one's religious beliefs and practice,
stress and burnout, and meaningful
job attitudes. They found a significant
positive correlation among spiritual
well-being and OCB (r= .29, P<
0.01).
Another relevant study conducted by
Kazemipour and Mohd Amin (2012) surveyed
305 nurses to examine the relationships
between workplace spirituality, OCB,
and affective commitment. This study
enquires whether affective commitment
plays a role of mediating between
workplace spirituality and OCB. The
study found that there is a significant
and positive influence of workplace
spirituality on OCB (r = .401, p <
.001), and affective commitment (r
= .593, p < .001). This indicates
that nurses who had spirituality in
their workplace tend to perform more
acts of OCB and felt greater emotional
attachment to their organizations
(Kazemipour & Mohd Amin, 2012).
The study also found that affective
commitment was a partial mediator
between workplace spirituality and
OCB. Nasurdin, Nejati, and Mei (2013)
examined the effects of workplace
spirituality dimensions on OCB and
the role of gender as a moderator
between the two variables. The study
reported that only one form of workplace
spirituality (meaningful work) has
positive relationships with all dimensions
of OCB. Nasurdin et al. (2013) indicates
that when employees possess a deep
sense of meaning and purpose in their
work, and have a sense of community,
display connectedness with others,
have alignment with their personal
values and their organization values,
they are bound to become more satisfied,
more creative, which increases honesty
and trust; these employees are more
committed to their organizations,
and will ultimately enhance and develop
organizational performance.
Another interesting study conducted
by (Kamil, 2011) attempts to enrich
the understanding of organizational
citizenship behavior from an Islamic
Perspective (OCBIP) and the role of
Islamic spirituality and Islamic social
responsibility as antecedent of (OCBIP).
Kamil (2011) hypothesized that spirituality
effects employees' performance of
OCBIP. The findings shows that there
is no relationship between IS and
OCBIP and the path coefficient was
found to be insignificant indicating
that Islamic spirituality is not a
determinant of OCBIP. Kamil (2011)
concluded that employees, who have
a high level of Islamic spirituality
without possessing good manners, might
not necessarily exhibit OCBIP within
the workplace. Besides, he suggests
and encourages researchers to examine
the impact of several contextual variables
with the constructs of Islamic spirituality
and OCB.
Proposed Theoretical
Framework and Development of Hypothesis
From this literature review, it is
clear that Spirituality in the workplace
has been an area of interest of many
researchers (Amin Mohamed, Wisnieski,
Askar, & Syed, 2004; Garcia?Zamor,
2003; Kamil et al., 2011; Karakas,
2009; Kutcher et al., 2010; Mat Desa
& Koh Pin Pin, 2011; Milliman
et al., 2003; Nasurdin et al., 2013;
Osman?Gani et al., 2013; Pawar, 2009;
Rego & Pina e Cunha, 2008; Tepper,
2003; Tsafe & Abd Rahman, 2014).
These researchers recommend further
insight into the area of spirituality
in the workplace and propose examination
of different factors that are related
to spirituality in the workplace.
For instance, (Karakas, 2009; Osman?Gani
et al., 2013; Pawar, 2009) suggests
that the inclusion and the integration
of additional variables such as spirituality
will lead to improve productivity
and support organizational performance.
Petchsawang and Duchon (2009) noted
that more empirical studies are needed
to examine the association between
spirituality and work outcomes such
as organizational commitment, job
satisfaction, and job performance.
Garcia?Zamor (2003) recommends focusing
on new organizational culture (workplace
spirituality) in which employees feel
happier and have a sense of belonging
to a work community. Fernado (2005)
as seen in Tsafe and Abd Rahman (2014)
claimed that studies on spirituality
in the workplace in the non-Christian
and non-western setting remained undressed
and sparse; and further insight should
be consider in this area.
Therefore, despite the widespread
acknowledgment and the impressive
amount of literature on the importance
and value of spirituality in the workplace;
limited research examines the influence
of Islamic spirituality on organizational
commitment, OCB, and ultimately job
performance. To elaborate, most of
this previous research has been addressed
from a western value system, which
may not necessarily be familiar with
the Islamic perspective of spirituality
(Pio, 2010). Moreover, other factors
impacting employee's behavior particularly
organizational commitment and OCB
have been studied before and similar
outcomes are expected to be attained.
Thus, the present study attempts at
improving employees' performance by
introducing the construct of Islamic
spirituality in the workplace phenomena
and explore its contribution to the
overall development of modern organizations.
Kamil et al. (2011) suggests researchers
to examine the impact of several contextual
variables with the construct of Islamic
spirituality. Furthermore, this study
focuses on Islamic spirituality as
a concept that distinguishes the Qur'anic
spirituality from the other spiritual
concepts. According to Kamil et al.
(2011) Islamic spirituality as presented
in the Qur'an consists of certain
salient spiritual aspects associated
with pious people. These include;
belief in Allah (Iman bil-lah);
observance of rituals (Ibadat)
which comprise prayer (Salat),
fasting (Saum), charity (Zakat),
and pilgrimage (Haj); Remembrance
of Allah (Dhikrullah), and
Repentance/Forgivingness. Osman-Gani
et al. (2013) noted that prayer which
is one of the rituals, constitutes
an integral component of spirituality
and has been positively associated
with spirituality in business movement.
Moreover, performing regular rituals
such as prayers at the workplace can
be beneficial and influential in solving
life problems (Achour et al., 2014),
enhancing social relationships (Al-Khalifah,
1994), and promoting a bond of brotherhood
and unity among worshipers (Kamil
et al., 2011). In the same way, remembrance
of Allah at the workplace is set to
strengthen the bond with Allah (Kmail
et al, 2011), and to help Muslims
to overcome life's problems such as
pressure of work, anxiety, and stress
(Achour et al. 2014). Therefore, observance
of rituals such as prayers, Remembrance
of Allah and practicing forgiveness
at the workplace are assumed to increase
joy and satisfaction among employees
at work, as a result, influencing
them to be more loyal, dedicated and
effective within their organization.
In addition to the above-mentioned
arguments, Islam considers job performance,
tasks, and activities as integral
to satisfying God and seeking his
pleasure. In fact, Achour et al. (2014)
stated that doing a job in a perfect
way is considered as an act of worship
(Ibadat); and has two critical
criterions, which are set for the
acceptance of this as a good deed:
The first one pertains to the very
sincere intention of the doer; whilst
the other relates to the quality and
perfection of the work. Moreover,
work performance and tasks require
Muslim employees to exemplify devotion
to Islamic and ethical values such
as sincerity, honesty, precision,
and conscientiousness (Achour et al.,
2014). In the same way, Seddik (1996)
mentioned that to adhere to the spiritual
values, which include Islamic ethics,
such as; good manners, sincerity,
satisfaction, contentment, modesty,
as well as the preservation of human
dignity and pride, will lead to an
increase in the love displayed amongst
the people and provide support to
them. As a consequence, the feeling
of being respected and loved by others
might lead to an experience of joy
at work and influence employees to
be more committed, productive, and
effective within their organization.
Furthermore, Islam encourages individuals
to be excellent with any act, deed
or work they perform, and called this
Ihsan "excellence and
perfection". Ihsan as
mentioned by the Prophet Muhammad
peace be upon him is; "to worship
God as if you are seeing him; and
although you do not see Him, He sees
you"2.
Osman-Gani et al. (2013) mentioned;
"believing that one is always
monitored by God (Ihsan) has
a better impact than just performing
ritual activities of religion"
(p. 367). Therefore, the feeling of
being watched by God might inspire
employees to do their job in a perfect
manner and motivate them to go above
and beyond the call of duty. Therefore,
it is assumed that observance of rituals,
Remembrance of Allah within workplace,
and following Islamic values and principles
such as Ihsan "excellence and
perfection" will lead to high
levels of organizational commitment
and ultimately greater displays of
OCB and consequently increase productivity
amongst employees.
Based on this above theoretical rational,
the following hypothesis could be
proposed:
H1: The more spiritual the
workplace, the greater is the organizational
commitment and OCB of the individual.
H1a: The more belief in Allah
of the employee, the greater is the
employee's commitment and OCB
H1b: The more religious rituals
at the workplace, the greater is the
employee's commitment and OCB
H1c: The more remembrance of
Allah at the workplace, the greater
is the employee's commitment and OCB
H1d: The more forgiving the
employee, the greater is the employee's
commitment and OCB
Figure 1: Research Theoretical
Framework
2. Hadith
narrated by Muslim.
Conclusion
The present study was an attempt to
primarily propose a theoretical framework
that defines and explains the concept
of spirituality within the workplace
from Islamic management perspective.
Although a number of studies have
been conducted on the concept of spirituality
in the workplace and the benefits
of workplace spirituality on organizations'
outcome and performance level (Ashmos
& Duchon, 2000; Giacalone &
Jurkiewicz, 2003; Harrington et al.,
2001; Lee et al., 2003; Milliman et
al., 2003); very few studies have
been attempted from the religion perspective,
whereby the four components of Islamic
spirituality are considered. In other
words, most of this previous research
has been addressed from a western
value system, which may not necessarily
be familiar with the Islamic perspective
of spirituality. As a consequence,
this research endeavours to study
spirituality from the Islamic management
perspective and proposes a model to
enrich the understanding of the Islamic
spirituality in the workplace phenomenon
and its contribution to the overall
development of modern organizations,
with particular emphasis on organizational
commitment and OCB.
This
study calls researchers to build on
our study and empirically examine
the link between Islamic spirituality,
organizational commitment, OCB, and
job performance. This study will extend
and contribute to the existing body
of literature and strengthen the empirical
research on the relationship between
these constructs.
Acknowledgments: This research
was supported by the Fundamental Research
Grant Scheme (FRGS) [Grant No. FP001-2014A]
awarded by the Ministry of Education
(MOE), Malaysia. The authors acknowledge
MOE and the University of Malaya for
their immense financial support.
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