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                                            Impact of Value Creation on Stock 
                                            Prices: A Study of Amazon.Com, Inc 
                                             
                                             
                                             
                                              
                                             
                                             
                                            Esha 
                                            Jain (1) 
                                            Manish Madan 
                                            (2) 
                                            Sonia Singh (3) 
                                             
                                             
                                            (1) Dr. 
                                            Esha Jain, School of Management, 
                                            G. D. Goenka University, Gurgaon 
                                            (2) Prof. (Dr.) Manish Madan, 
                                            Rukmini Devi Institute of Advanced 
                                            Studies, Rohini, Delhi 
                                            (3) Dr. Sonia Singh, School of Business 
                                            (Adjunct Faculty) 
                                            Al Falah University, Dubai 
                                              
                                          Correspondence: 
                                            Dr. 
                                            Sonia Singh, School of Business (Adjunct 
                                            Faculty) 
                                            Al Falah University, Dubai 
                                            Email: sonia23singh@gmail.com 
                                             
                                             
                                            
                                             
                                            Abstract 
                                             
                                            The handwriting has been on the 
                                            wall for a long time, but a lacklustre 
                                            economy and ongoing financial turmoil 
                                            have underscored the broad trend that 
                                            has fundamentally altered how private 
                                            equity investors make money. Private 
                                            equity firms can no longer rely solely 
                                            on the power of leverage and ever-expanding 
                                            price-earnings multiples to generate 
                                            superior returns. More private equity 
                                            firms wielding more capital have bid 
                                            up acquisition prices, putting pressure 
                                            on potential investment gains. In 
                                            this study, one of the most common 
                                            indicators, Relative Strength Index 
                                            (RSI) was used to analyse the market 
                                            movements of Amazon.com, Inc. over 
                                            a period of the last 290 days. As 
                                            the study describes the existing price 
                                            movements of the selected company, 
                                            the research design followed was descriptive 
                                            and analytical research design. The 
                                            company was chosen completely on the 
                                            basis of convenient sampling technique 
                                            which is non-probability in nature. 
                                            This study is significant for investors 
                                            and traders as it leads to identify 
                                            the level of price movement that further 
                                            helps in understanding buying and 
                                            selling situations in the market by 
                                            identifying support and resistance 
                                            levels.  
                                             
                                            Key words: Market movements, 
                                            relative strength index, stock exchange, 
                                            value creation. 
                                             
                                           
                                            
                                             
                                            1. Introduction 
                                            Value creation is performance of actions 
                                            that increase the worth of goods, 
                                            services or even a business. Many 
                                            business operators now focus on value 
                                            creation both in the context of creating 
                                            better value for customers purchasing 
                                            its products and services, as well 
                                            as for shareholders in the business 
                                            who want to see their stake appreciate 
                                            in value. Value creation is a corporation's 
                                            raison d'être, the ultimate 
                                            measure by which it is judged. In 
                                            the 1990s, the main emphasis of executives 
                                            was on creating value for shareholders-a 
                                            value that was reflected in movements 
                                            of the company's stock price. But 
                                            measures based on stock market values 
                                            are subject to the same wild fluctuations 
                                            as the market itself. In a rising 
                                            tide, all boats get raised. But when 
                                            macroeconomic changes force up markets 
                                            generally, it does not mean that the 
                                            value of each individual company in 
                                            that market has changed similarly. 
                                            Markets are moved by sentiment that 
                                            has little to do with the underlying 
                                            value of individual corporations.(1) 
                                            Amazon strives to be Earth's most 
                                            customer-centric company where people 
                                            can find and discover virtually anything 
                                            they want to buy online. By giving 
                                            customers more of what they want - 
                                            low prices, vast selection, and convenience 
                                            - Amazon continues to grow and evolve 
                                            as a world-class e-commerce platform. 
                                            It is the largest Internet-based retailer 
                                            in the United States.(2) 
                                            Founded by Jeff Bezos, the Amazon.com 
                                            website started in 1995 as a place 
                                            to buy books because of the unique 
                                            customer experience the Web could 
                                            offer book lovers. Bezos believed 
                                            that only the Internet could offer 
                                            customers the convenience of browsing 
                                            a selection of millions of book titles 
                                            in a single sitting. During the first 
                                            30 days of business, Amazon fulfilled 
                                            orders for customers in 50 states 
                                            and 45 countries - all shipped from 
                                            his Seattle-area garage.(3) 
                                            Amazon's evolution from Web site to 
                                            e-commerce partner to development 
                                            platform is driven by the spirit of 
                                            innovation that is part of the company's 
                                            DNA. The world's brightest technology 
                                            minds come to Amazon.com to research 
                                            and develop technology that improves 
                                            the lives of shoppers and sellers 
                                            around the world. In 2015, Amazon 
                                            surpassed Walmart as the most valuable 
                                            retailer in the United States by market 
                                            capitalization. (4) 
                                             
                                            Amazon's stock is listed on NasdaqGS. 
                                            The NASDAQ Stock Market, commonly 
                                            known as the NASDAQ, is an American 
                                            stock exchange. It is the second-largest 
                                            exchange in the world by market capitalization, 
                                            behind only the New York Stock Exchange. 
                                            On July 1, 2006, the NASDAQ National 
                                            Market was renamed the NASDAQ Global 
                                            Market. In conjunction with this, 
                                            NASDAQ created the new NASDAQ Global 
                                            Select Market, a segment of the NASDAQ 
                                            Global Market with the highest initial 
                                            listing standards of any exchange 
                                            in the world. (5) 
                                             
                                            Footnotes 
                                            1. http://www.economist.com/node/14301714 
                                            2. Jopson, Barney (July 12, 2011). 
                                            "Amazon urges California referendum 
                                            on online tax". Financial Times. 
                                            3. https://www.linkedin.com/company/amazon 
                                            4. http://www.nytimes.com/2015/08/16/technology/inside-amazon-wrestling-big-ideas-in-a-bruising-workplace.html?_r=0 
                                            5. http://www.nasdaq.com/about/Top_Tier_Splash.stm 
                                              
                                          2. Review of 
                                            Literature 
                                            Errunza, V. R., & Losq, E. 
                                            (1985) investigated the behaviour 
                                            of stock prices for a group of well-established 
                                            and newly emerging LDC securities 
                                            markets and the derived results suggested 
                                            that the probability distributions 
                                            to be consistent with a lognormal 
                                            distribution with some securities 
                                            exhibiting non-stationary variance. 
                                            LDC markets, even though not as efficient 
                                            as major DC markets, are quite comparable 
                                            to the smaller European markets and 
                                            the behaviour of security prices as 
                                            reported in their study appears to 
                                            be generalizable for the heavily traded 
                                            segments of LDC markets.  
                                             
                                            Jegadeesh, N., & Titman, S. 
                                            (1993) documented that strategies 
                                            which buy stocks that have performed 
                                            well in the past and sell stocks that 
                                            have performed poorly in the past 
                                            generate significant positive returns 
                                            over a 3 to 12 months holding period. 
                                            They found that the profitability 
                                            of those strategies (Returns of Relative 
                                            Strength Portfolios) were not due 
                                            to their systematic risk or to delayed 
                                            stock price reactions to common factors. 
                                            The returns of the zero-cost winners 
                                            minus losers' portfolio were examined 
                                            in each of the 36 months following 
                                            the portfolio formation date. With 
                                            the exception of the first month, 
                                            the portfolio realized positive returns 
                                            in each of the 12 months after the 
                                            formation date. However, the longer 
                                            term performances of these past winners 
                                            and losers revealed that half of their 
                                            excess returns in the year following 
                                            the portfolio formation date dispatch 
                                            within the following two years. 
                                             
                                            Pruitt, S. W., & White, R. 
                                            E. (1988) attempted to directly 
                                            determine the profitability performance 
                                            of a multi-component technical trading 
                                            system incorporating price, volume, 
                                            and relative strength indicators on 
                                            individual security issues. The system 
                                            they tested, to which they had given 
                                            the acronym CRISMA to represent its 
                                            component parts (Cumulative Volume, 
                                            Relative Strength, Moving Average), 
                                            is completely ex-ante in nature and 
                                            outperformed the market over a significant 
                                            interval of time, even after adjusting 
                                            for problems of trade timing and risk, 
                                            and after allowing for round-trip 
                                            transaction costs up to 2% per security 
                                            trade. 
                                             
                                            Tsaih, R., Hsu, Y., & Lai, 
                                            C. C. (1998) presented a hybrid 
                                            AI (artificial intelligence) approach 
                                            to the implementation of trading strategies 
                                            in the S&P 500 stock index futures 
                                            market. The hybrid AI approach integrates 
                                            the rule-based systems technique and 
                                            the neural networks technique to accurately 
                                            predict the direction of daily price 
                                            changes in S&P 500 stock index 
                                            futures. Based upon this hybrid AI 
                                            approach, the integrated futures trading 
                                            system (IFTS) was established and 
                                            employed to trade the S&P 500 
                                            stock index futures contracts. Empirical 
                                            results also confirmed that IFTS outperformed 
                                            the passive buy-and-hold investment 
                                            strategy during the 6-year testing 
                                            period from 1988 to 1993. 
                                             
                                            Amit, R., & Zott, C. (2000) 
                                            explored the theoretical foundations 
                                            of value creation in e-business by 
                                            examining how 59 American and European 
                                            e-businesses became publicly traded 
                                            corporations create value and observed 
                                            that in e-business, new value can 
                                            be created by the ways in which transactions 
                                            are enabled. Developed a model based 
                                            on study, they suggested that the 
                                            value creation potential of e-businesses 
                                            hinges on four interdependent dimensions, 
                                            namely: efficiency, complementarities, 
                                            lock-in, and novelty. They also found 
                                            that no single entrepreneurship or 
                                            strategic management theory can fully 
                                            explain the value creation potential 
                                            of e-business.  
                                             
                                            Gunasekarage, A., & Power, 
                                            D. M. (2001) analysed the performance 
                                            of one group of these trading rules 
                                            using index data for four emerging 
                                            South Asian capital markets (the Bombay 
                                            Stock Exchange, the Colombo Stock 
                                            Exchange, the Dhaka Stock Exchange 
                                            and the Karachi Stock Exchange) and 
                                            examined the implications of the results 
                                            for the weak form of the efficient 
                                            market hypothesis. The findings indicated 
                                            that technical trading rules have 
                                            predictive ability in these markets 
                                            and rejected the null hypothesis that 
                                            the returns to be earned from studying 
                                            moving average values are equal to 
                                            those achieved from a naive buy and 
                                            hold strategy. 
                                             
                                            Hameed, A., & Kusnadi, Y. (2002) 
                                            analysed that the momentum returns 
                                            of more than 1 percent per month is 
                                            observed when applied to less diversified 
                                            portfolios consisting of firms with 
                                            small market capitalization or high 
                                            volume of trade, suggesting that price 
                                            momentum is related to firm specific 
                                            factors. 
                                             
                                            Wong, W. K., Manzur, M., & 
                                            Chew, B. K. (2003) focused on 
                                            the role of technical analysis in 
                                            signalling the timing of stock market 
                                            entry and exit. Test statistics were 
                                            introduced to test the performance 
                                            of the most established of the trend 
                                            followers, the Moving Average, and 
                                            the most frequently used counter-trend 
                                            indicator, the Relative Strength Index. 
                                            Using Singapore data, the results 
                                            indicated that the indicators can 
                                            be used to generate significantly 
                                            positive return. It was also found 
                                            that member firms of Singapore Stock 
                                            Exchange (SES) tend to enjoy substantial 
                                            profits by applying technical indicators 
                                            and concluded it as the main reason 
                                            why most member firms do have their 
                                            own trading teams that rely heavily 
                                            on technical analysis. 
                                             
                                            Wang, C. (2004) examined among 
                                            national stock prices of four Asian 
                                            Newly Industrializing Countries stock 
                                            markets - Taiwan, South Korea, Singapore 
                                            and Hong Kong - in models incorporating 
                                            the established markets of Japan, 
                                            USA, UK and Germany. The results consistently 
                                            appear to suggest the relatively leading 
                                            role of all established markets in 
                                            driving fluctuations in the NIC stock 
                                            markets. In other words, all established 
                                            markets and Hong Kong, consistently 
                                            were the initial receptors of exogenous 
                                            shocks to the (long-term) equilibrium 
                                            relationships and the other NIC markets, 
                                            particularly the Singaporean and Taiwanese 
                                            markets had to bear most of the burden 
                                            of short-run adjustment to re-establish 
                                            the long-term equilibrium relationship. 
                                            In comparison to all other NIC markets, 
                                            Taiwan and Singapore appear as the 
                                            most endogenous, with Taiwan providing 
                                            evidence of its short-term vulnerability 
                                            to shocks from the established markets. 
                                             
                                            Pan, R. K., & Sinha, S. (2007) 
                                            analysed the cross-correlation 
                                            matrix C of stock price fluctuations 
                                            in the National Stock Exchange (NSE) 
                                            of India to investigate the universality 
                                            of the structure of interactions in 
                                            different markets and found that this 
                                            emerging market exhibits strong correlations 
                                            in the movement of stock prices compared 
                                            to developed markets, such as the 
                                            New York Stock Exchange (NYSE). This 
                                            showed the dominant influence of a 
                                            common market mode on the stock prices. 
                                            By comparison, interactions between 
                                            related stocks, were found to be much 
                                            weaker. This lack of distinct sector 
                                            identity in emerging markets was explicitly 
                                            shown by reconstructing the network 
                                            of mutually interacting stocks. Spectral 
                                            analysis of C for NSE revealed that 
                                            the few largest eigenvalues deviate 
                                            from the bulk of the spectrum predicted 
                                            by random matrix theory, but they 
                                            were far fewer in number compared 
                                            to, e.g., NYSE. They showed this due 
                                            to the relative weakness of intra-sector 
                                            interactions between stocks, compared 
                                            to the market mode, by modelling stock 
                                            price dynamics with a two-factor model. 
                                            They also suggested that the emergence 
                                            of an internal structure comprising 
                                            multiple groups of strongly coupled 
                                            components is a signature of market 
                                            development. 
                                          
                                           3. 
                                            Objectives of the Study 
                                            The main objective of the study is 
                                            to do relative strength analysis, 
                                            with the help of RSI indicator, of 
                                            a particular scrip to interpret buying 
                                            and selling conditions in the market. 
                                            Also the objective of the study is 
                                            to analyse price movements over a 
                                            period of last 290 days.  
                                          4. Research 
                                            Methodology 
                                            The study aims at analysing the price 
                                            movements of Amazon.com, Inc. over 
                                            a period of last 290 days and as the 
                                            study describes the existing price 
                                            movements of the selected company, 
                                            the research design followed was descriptive 
                                            and analytical research design. The 
                                            company was chosen completely on the 
                                            basis of convenient sampling technique 
                                            which is non-probability in nature. 
                                            This study is significant for investors 
                                            and traders as it leads to identify 
                                            the level of price movement that further 
                                            helps in understanding buying and 
                                            selling situations in the market by 
                                            identifying support and resistance 
                                            levels. To achieve the desired objective, 
                                            the daily share price movements of 
                                            the selected company was absorbed 
                                            for 290 days, i.e. from 1st April 
                                            2015 to 15th January 2016. As the 
                                            company is listed on NasdaqGS (NASDAQ 
                                            Global Select Market) so the data 
                                            was collected from the website of 
                                            Nasdaq and Bloomsberg. After that, 
                                            the closing prices of share prices 
                                            were taken and the future price movement 
                                            was analysed using Relative Strength 
                                            Index Indicator of technical analysis. 
                                            Data was collected as available on 
                                            Nasdaq and Bloomsberg website as on 
                                            16th January 2016-evening. 
                                          5. Data Analysis 
                                            and Interpretations 
                                            The data was analysed by using Relative 
                                            Strength Analysis, the most common 
                                            and reliable indicator of technical 
                                            analysis of stock markets. Relative 
                                            Strength Index (RSI) is a popular 
                                            momentum oscillator developed by J. 
                                            Welles Wilder Jr. It is not to be 
                                            confused with relative strength, which 
                                            compares a stock's price performance 
                                            to that of an overall market average, 
                                            such as the S&P 500. Instead, 
                                            the RSI analyses the recent performance 
                                            of a security in relation to its own 
                                            price history. RSI is a valuable tool 
                                            to determine overbought/oversold levels. 
                                            The Relative Strength Index compares 
                                            upward movements in closing price 
                                            to downward movements over a selected 
                                            period. Wilder originally used a 14 
                                            day period, but 7 and 9 days are commonly 
                                            used to trade the short cycle and 
                                            21 or 25 days for the intermediate 
                                            cycle. The RSI value will always move 
                                            between 0 and 100; the value will 
                                            be 0 if the stock falls on all 14 
                                            days, and 100, if the price moves 
                                            up on all the days. This implies that 
                                            the RSI can also be used to identify 
                                            the overbought/oversold levels in 
                                            a counter. As suggested by J Welles 
                                            Wilder, the developer of this indicator, 
                                            most technical analysts consider the 
                                            RSI value above 70 as 'overbought 
                                            zone' and below 30 as 'oversold zone'. 
                                            However, investors and traders need 
                                            to adjust these levels according to 
                                            the inherent volatility of the scrip. 
                                            It is computed on the basis of the 
                                            speed and direction of a stock's price 
                                            movement. This means that the RSI 
                                            indicator only measures the stock's 
                                            internal strength (based on its past) 
                                            and should not be confused with its 
                                            relative strength, that is compared 
                                            with other stocks, market indices, 
                                            sectoral indices, etc. 
                                          Table 1 shows the Relative Strength 
                                            Index for each day on the basis of 
                                            14-day RSI technique from 1st April 
                                            2015 to 15th January 2016. 
                                             
                                            Table 1: Showing Relative Strength 
                                            Analysis on the basis of 14-day RSI 
                                              
                                             
                                              
                                             
                                              
                                             
                                              
                                             
                                             
                                            In this paper, signals are only tak 
                                            en in the direction of the trend with 
                                            the following conditions: 
                                             Go long, in an up-trend, when 
                                            RSI falls below 35 and rises back 
                                            above it. 
                                             Go short, in a down-trend, 
                                            when RSI rises above 65 and falls 
                                            back below it. 
                                          In the column of 14-day RSI in Table 
                                            1, the red cells show oversold zones, 
                                            green cells show overbought zones 
                                            and yellow cells show hold position. 
                                             
                                            According to Wilder, divergences signal 
                                            a potential reversal point because 
                                            directional momentum does not confirm 
                                            price. A bullish divergence occurs 
                                            when the underlying security makes 
                                            a lower low and RSI forms a higher 
                                            low. RSI does not confirm the lower 
                                            low and this shows strengthening momentum. 
                                            A bearish divergence forms when the 
                                            security records a higher high and 
                                            RSI forms a lower high. RSI does not 
                                            confirm the new high and this shows 
                                            weakening momentum.  
                                          Chart 1: Showing Relative Strength 
                                            Analysis with Support & Resistance 
                                            Levels 
                                              
                                             
                                            RSI forms patterns, such as triangles 
                                            or head and shoulders tops and bottoms. 
                                            Breakouts from these patterns on the 
                                            daily chart often precede the price 
                                            breakout by one or two days -- providing 
                                            the swing trader valuable advance 
                                            notice. Chart 1 shows Amazon.com, 
                                            Inc. with a bullish divergence in 
                                            the first month of financial year 
                                            (April 2015) showing the stock in 
                                            overbought zone on 24th April 2015. 
                                            Then suddenly for a week from 30.04.2015 
                                            to 07.05.2015, the stock formed a 
                                            bearish divergence to some extent 
                                            for saving the stock from overbought 
                                            zone. After two days the stock again 
                                            came in normal mode. Then, the stock 
                                            price moved to new high from mid-July 
                                            to mid-August 2015 as well as RSI 
                                            formed a bullish divergence which 
                                            further leads to crossing of resistance 
                                            level, showing overbought zones.  
                                             
                                            But on 20th August 2015, suddenly 
                                            all the investors start selling the 
                                            shares of the company and the shares 
                                            came in oversold zones within two 
                                            trading days and the scrip gave clear 
                                            indication of buying as it is expected 
                                            that prices will definitely increase 
                                            in the near future. During the above 
                                            mentioned two-days, the prices of 
                                            the shares fall by US$69.55 from US$532.92 
                                            to US$463.37 per share. The prices 
                                            fell down suddenly during this period 
                                            due to the news spread all over about 
                                            the 'brutal' work treatment in Amazon 
                                            which became headlines of leading 
                                            newspapers and news channels viz. 
                                            CNN Money(6), 
                                            New York Times(7), 
                                            BBC News(8,9), 
                                            Washington Post(10), 
                                            etc.  
                                             
                                            The indication of buying of shares 
                                            as shown by RSI values comes to practical 
                                            ground when on 26th August 2015, the 
                                            share price again rose to US$500.77 
                                            per share and US$518.37 per share 
                                            on 27th August 2015. The prices of 
                                            the shares moved to US$548.39 per 
                                            share till 21st September 2015 which 
                                            generated huge profits for the investors 
                                            who invested on those two trading 
                                            days near 20th August 2015. During 
                                            this period, the RSI values formed 
                                            various bullish and bearish divergences 
                                            but all trading were in the range 
                                            of 35 and 65. Then on 23rd of October 
                                            2015, the RSI values again showed 
                                            overbought zones due to high demand 
                                            of investors over previous days. The 
                                            stock was in overbought zones till 
                                            around 1st December 2015 and then 
                                            the prices moved to normal position. 
                                            But, now since 7th January 2016, the 
                                            stock is showing in oversold zones, 
                                            i.e. the investors are selling its 
                                            shares in a huge amount. On the last 
                                            trading day of period concerned i.e. 
                                            on 15th January 2016, the prices of 
                                            the shares fell by US$22.82 per share. 
                                           
                                           6. http://money.cnn.com/2015/08/17/technology/amazon-nytimes/ 
                                            7. http://www.nytimes.com/2015/08/16/technology/inside-amazon-wrestling-big-ideas-in-a-bruising-workplace.html?_r=0 
                                            8. http://www.bbc.com/news/business-33957484 
                                            9. http://www.bbc.com/news/magazine-33988479 
                                            10. https://www.washingtonpost.com/news/the-switch/wp/2015/08/17/is-it-really-that-hard-to-work-at-amazon/ 
                                           
                                           6. Conclusion 
                                            The study was done over a period of 
                                            290 days with the help of RSI indicator 
                                            out of which the trading was opened 
                                            for 194 days, rest of the days were 
                                            weekends and other holidays on which 
                                            stock market was closed. From the 
                                            study, it was analysed that the stock 
                                            prices of Amazon.com, Inc. over a 
                                            said period of time was moved from 
                                            a period low of US$368.34 on 1st April 
                                            2015 to a period high of 696.44 on 
                                            29th December 2015 which shows a huge 
                                            positive change in market capitalisation. 
                                            It was further concluded that business 
                                            begins with value creation. It is 
                                            the purpose of the institution: to 
                                            create and deliver value in an efficient 
                                            enough way that it will generate profit 
                                            after cost because value creation 
                                            is the starting point for all businesses, 
                                            successful or not; it's a fundamental 
                                            concept to understand as proved by 
                                            the analysis, effect of timely news 
                                            and data shown. 
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